- 1 How do I get my tickets from StubHub?
- 2 Where is StubHub located?
- 3 What happens if StubHub tickets don’t arrive?
- 4 How long does it take to get tickets from StubHub?
- 5 How do I get my StubHub access code?
- 6 Can you buy fake tickets on StubHub?
- 7 Can you get scammed on StubHub?
- 8 Is Ticketmaster same as StubHub?
- 9 Do StubHub prices go down closer to event?
- 10 Why does StubHub say my tickets aren’t available yet?
- 11 Are StubHub tickets guaranteed?
- 12 How does StubHub instant delivery work?
- 13 Do I have to print StubHub tickets?
- 14 How do StubHub tickets work?
- 15 Why do StubHub pay after the event?
How do I get my tickets from StubHub?
Mobile or print: Use the StubHub app to scan them at the event. You can also click Get tickets on a desktop to view and print. Electronic tickets: These will be ready by the date shown before you bought them and in your order confirmation email. Sellers have until the end of that day to send them.
Where is StubHub located?
|Headquarters||San Francisco, California, United States|
|Area served||United States Canada United Kingdom Germany|
|Key people||Jill Krimmel (President) Arnie Katz (Chief technology officer and Chief product officer)|
What happens if StubHub tickets don’t arrive?
Re: Tickets not delivered on time Sellers are penalized if they are unable to provide the correct, valid tickets in time for the event. Rest assured, with an event 24-48 hours away, our replacement team will make sure to reach out ASAP.
How long does it take to get tickets from StubHub?
In most cases, tickets aren’t issued until 24 hours before the event. When this kind of delay happens, sellers have until 10 AM event day to deliver the tickets and fulfill the order. If it’s past 10 AM on the event day and you don’t have the tickets, contact us.
How do I get my StubHub access code?
After you buy tickets as a guest, we’ll email you order confirmation with a 6-digit access code. Use this code to sign into your guest account and see your order details. On a desktop, click Continue. In a mobile web browser, tap View order.
Can you buy fake tickets on StubHub?
The actual act of posting fake tickets on Stubhub is something anyone can do, so long as they have an account created.
Can you get scammed on StubHub?
If you can get scammed on stubhub, I would say it is more likely that it is the seller getting scammed. Yes you can. I spent almost $1600 on tickets. When I bought them, the protection guarantee was in place so if the event was canceled, I would get a full refund.
Is Ticketmaster same as StubHub?
No. Stubhub is not related to Ticketmaster /live nation. We often have issues when people purchase tickets from stubhub rather than from live nation/ ticketmaster because we can’t fix the problem or refund the guest ourselves.
Do StubHub prices go down closer to event?
Yes they do. You just have to give it time and keep checking back. Typically, as the event date gets closer, ticket holders selling on the StubHub marketplace will lower their prices so as to get rid of the inventory of tickets they have, for better to make money at a cheaper rate than to completely lose your profit.
Why does StubHub say my tickets aren’t available yet?
Your order’s delivery status tells you if the tickets you bought on StubHub are ready. Your tickets aren’t available yet: We’ve told the seller the tickets sold. They’ll transfer your tickets to the email by the ‘Ready on’ date. Tickets transferred: The tickets were transferred.
Are StubHub tickets guaranteed?
Here at StubHub we back every ticket we sell 100% with out FanProtect Guarantee! In short, we guarantee that the tickets will arrive on time and will be valid for entry into the event!
How does StubHub instant delivery work?
When listing on StubHub, you can pre-deliver Electronic (PDF) and some Mobile tickets if you have them in hand. Doing this turns the listing into an Instant download (PDF) or Mobile – Instant ticket. This means if they sell, they’re automatically sent to the buyer.
Do I have to print StubHub tickets?
If the tickets are downloadable to print at home, we cannot guarantee that the venue will scan them from a phone or electronic device. You would have to print them and take with you. Since they are delivered to your account, you will want to login and print them form a computer.
How do StubHub tickets work?
When you buy a type of mobile ticket on StubHub, you’ll view the ticket on your phone. Then you’ll scan the barcode or QR code at the gate. StubHub offers several kinds of mobile tickets. You can also visit StubHub on a mobile web browser and scan the ticket from the order in your account.
Why do StubHub pay after the event?
In early March Stubhub changed their payment policy to pay sellers 5-8 business days AFTER the event occurs. If the event is rescheduled then you will be paid 5-8 days after the event occurs. If the event ends up being cancelled then you will not be paid and you receive your refund from where you bought your tickets.